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07759 470275Frequently Asked Questions
If you have a question that isn’t answered below please contact us.
Why should I use Caravan Gurus?
We have a modern, purpose built, caravan and motorhome (hab only) servicing centre and have serviced all makes and models of caravan and motorhome. Our experienced gurus tackle servicing, warranty, water ingress problems, fitting, and repairs with ease – so you can be sure that your vehicle is in the right hands.
Where are you based?
We are based in a purpose built building just behind Tesco in Dereham, Norfolk. We can also come to you via our mobile service should you prefer.
Can I bring my caravan in for warranty work?
Our gurus have been trusted to perform warranty work on Swift and Bailey caravans and motorhomes for years. We can also deal with repairs for all insurance-based warranty companies.
What is the procedure for dropping off my caravan or motorhome?
For a smooth drop-off, please refer to our YouTube video here, which shows exactly where to stop and what to expect when you arrive. Our video guide covers all the steps, so you’ll feel confident knowing your vehicle is in good hands right from the start.
Are you partnered with CaravanHub for warranty work?
Yes, we are partnered with the ‘CaravanHub’ caravan sales business next door so offer warranty facilitates for their customers.
Can I have my vehicle serviced where I store it?
No problem, just call us and book our mobile services.
Can I get help or technical advice over weekends if I have a problem?
We offer our customers 24hr weekend advice – and its FREE!
What standard can I expect from your repair work?
Our technicians are trained by bodywork repair guru Justyn Greentree, who is one of the best in the business! We also have a dedicated spray bake building on-site. Not many repairers can offer that!
Approved Service & Warranty
